This is a customer to customer forum so we cannot look into this for you. The early cancellation fee is worth $20 for each month remaining (max $480 for 24 months). You claim to not have signed a contract, but the tech requires someone to sign off that install and order (which includes service agreement) are correct and to satisfaction. Order confirmation that DirecTV emails you upon receiving the order would show 24 month agreement that all customers start with, including length of promotions, level of equipment, etc. As for AT&T services, they have a different grace period. There is no 30 day window for DirecTV itself as they only have 24 hours before the service and agreement is secure. Too many of these door-to-door agents will say anything to get the sale. That was not a DirecTV employee but a 3rd party reseller.
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